1: You will have the option to withdraw your order for goods before they are shipped and also within 7 working days of the goods being received. In order for you to do this we do require you to send notice via email within 7 working days of receipt.
2: Any claim for shortages or damage and incorrect items received, we must be notified within 3 days of receipt of goods.
3: Non faulty goods or incorrect orders must be returned unused and undamaged in the original packaging in good condition at customer cost. Nexus trading will refund the price paid, Refunds don’t include delivery charges. We cannot offer any refunds on partial packs.
If you fail to take delivery, the Company may redeliver, but is entitled to charge a re-delivery fee.
The Company shall not be liable for any penalty, loss, injury, damage or expense arising from any delay or failure in delivery